August 12, 2013

I have posted this article twice, with no responses. In that time, the previous technical issues have not been solved. In fact, we found ourselves with a new one. The other night, my roommate was uploading a video he had shot, a mere 500MB file, and it completely KILLED everything on the network. His upload moved at a crazy fast speed, but every other device lost all connectivity. The moment the upload finished, all devices restored to normal.

My bill was due today, and considering no one has contacted me about it, I felt I had no choice but to pay this amount.

Here are the current issues remaining:

The bedroom boxes are resetting daily.

After every reboot, it prompts us which DVR to use. (We only have the 1.)

Network issues anytime someone uploads.

What I am now being told as my next few bills is not what I agreed to.

I never had these problems at my last location, even with an older modem. Make this right, Comcast.

Please contact me at the email address you have on file, because at the time I am writing this, I am suffering from tonsillitis and having a hard time using my voice.

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